Help & FAQ

Do you have a question about your subscription, a recent order, products, shipping or you want to suggest a new magazine? Here you can find some helpful answers to frequently asked questions (FAQ).

Why do the prices in the shop sometimes change?

Many of the magazines that we sell are from far-away countries. Prices depend largely on factors such as the shipping cost, customs duties, and general price changes imposed by our suppliers and the individual publishers. We therefore have to pass any changes in costs on to our customers. For subscription orders, however, the prices are not changed until the subscription is renewed. The prices at the time of ordering always apply.

Why do some of your prices differ from those of other retailers?

Our retail prices are based on the trade price that we pay per magazine. We also have to take into account various other factors such as customs duties and shipping costs. These are especially high for magazines ordered from the USA or Australia, for example, and have to be considered in the final price. We also put a lot of time and effort into presenting each magazine in an optimum way in our shop and on social media. All of these factors therefore have to be taken into account when calculating the individual prices.

Do you sell gift cards?

Yes, we sell gift cards that can be used to buy items in our online shop.

I’d like to suggest a new magazine

We are always looking for new and interesting Independent Magazines. Please drop us a short line if you know a magazine, which you want to be added to our shop. Please note that we cannot add all suggested magazines to our shop. If you’re a publisher, please use our separate contact form for publishers.

Which magazine titles do you sell?

We sell magazines from all around the world. Please find here a list of all publishers.

Need help?

Can’t find an answer to your question? Please send us a short E-mail. We are happy to help you.

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