Help & FAQ

Some of the magazines have only just been included in our range. At the beginning, we have to estimate the demand from our readers. We also have to check that more issues of the magazine will be published and that it won’t just disappear from the market after a short while, either for financial or other reasons.

All information relating to your subscription can be found on the paper invoice included with the delivery or on the electronic invoice in your user account. You can also see all current subscriptions and previous orders in your user account.

ou can cancel the subscription at any time in your customer account. However, please note that a cancellation period applies. If you wish to cancel your subscription, you must let us know at least 30 days before the end of the subscription (the expiration date can be found on your invoice). Otherwise the subscription will be extended automatically. We are unable to refund the remaining amount if you cancel your subscription at any point before the end of the subscription period.

If you do not cancel your subscription at least 30 days before expiration (by E-mail or snail mail) your subscription will be renewed automatically and charged from your credit card (you did use for your original order) or your PayPal account. You can view and change your subscription on your account page.