Help & FAQ

Do you have a question about your subscription, a recent order, products, shipping or you want to suggest a new magazine? Here you can find some helpful answers to frequently asked questions (FAQ).

We would like to sell our magazine through your shop but we haven’t yet received an answer

We receive up to 20 enquiries per week from publishers all around the world. Because we can’t always respond to each one right away, all enquiries are checked and answered in chronological order. It may therefore take several weeks or months from receiving your enquiry to being able to respond to it. However, we always endeavour to answer all enquiries.

What criteria must a magazine meet in order to be included in your range?

A magazine must meet various criteria before we can include it in our range:

  • In line with our business concept, the most important factor is that the publication is an independent magazine. All magazines in our range are independent and do not belong to a large publishing group.
  • We pay special attention to how the magazine looks and what type of paper is used to make it (FSC-certified).
  • We don’t sell glossy magazines on subjects such as luxury goods or cosmetics.
  • We don’t include publications in our range that glorify violence or weapons, nor ones with racist content or a certain political leaning.
  • The magazine should cover one of the following topics: design, architecture, photography, art, culture, music, food, community, society, nature, sports, sustainability. We don’t consider magazines that focus purely on lifestyle, fashion or beauty.
  • We must then ensure that we find the right target group and readership for all of our magazines.

If you would like to sell your magazine through our shop: form for publisher enquiries.

We want to send you a sample copy of our magazine but can’t find your address.

Wow, we’re happy to see more of your great publication. Please find our address on the contact page.

We’d like to sell our magazine through your shop

That’s a good idea. We are always interested in new magazines from all over the world. If you think your magazine would fit perfectly to our shop, we are happy to hear from you: Please use our contact form. Please note that we might have a little longer to reply to your request due to the large number of requests we get.

Need help?

Can’t find an answer to your question? Please send us a short E-mail. We are happy to help you.

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